Go above and beyond the normal realms
Spark had a customer who required a specific product unfamiliar to our procurement channel, so I reached out to Samit and the team at Altatech who were able fulfil this solution to the customer with simplicity and efficiency. Thank you Samit for your competent service, it means a great deal of value not only to us but also our customer when we can go above and beyond the normal realms to deliver on success.

Total Trust in Service & Knowledge – 100 %
We have been working with Samit and his company – AltaTech since 2012. They have supported us for all of our IT related needs. I have total confidence in Samit's technical knowledge and his service skills. Samit is able to relate to our technical problems in a manner and language which we are able to understand. I would highly recommend him and his company and won’t hesitate for a moment to say that Samits expertise lacks nothing. He is a wonderful caring individual with incredible work ethics and receives 100 percent backing from me.

Flexible and Easy to Use Phone System
Samit helped setup an easy to manage phone system that is not only cost effective than the traditional phone lines but is flexible and scalable too. We can add or remove plans or phones without any fuss. The system is high tech with Interactive Voice Response that lifts our business’s image up. I found Samit very approachable and he knows what he’s doing. I would highly recommend him to anyone wanting to setup their phone systems or general IT related stuff.

Intergral Part of our Team
We have been working with Samit and AltaTech for nearly 6 years now. He goes the extra mile to understand our business needs first before recommending a cost effective technology solution. He has designed and implemented our VoIP, Firewall and Backup & Disaster Recovery system for our office. We highly recommend the use of AltaTech for any and all of your technology solutions.

Once Stop Support – Hardware to Software to Security
Altatech has been a one stop support for us - from hardware to software to security since 2011. Samit and his team have an excellent understanding of our needs and are quick to identify any issue along with suggesting appropriate solution that is always within our budget. When required, they are easily and quickly accessible to us, whether it’s over phone, remote access or on-site service.

A very important aspect one should look for is Ethics and professionalism. In today’s digital world when we need someone who we can trust with our IT systems, Altatech is one such company we blindly trust. Just try once and I guarantee you will never look back.

Solid Support System that provides complete IT solution
The single biggest benefit for our company in using AltaTech is the ease of communication with the team along with solid support provided when we have any IT issues. They are quite fast in implementing the recommended solution with very competitive rates. In a nutshell, AltaTech is a service partner who not only provides service excellence but also works with you to streamline your business requirements. I highly recommend them.

Saving more than $1200 per year in our phone bills
The biggest benefit of using VoIP system provided by AltaTech is that we have slashed down our telephone bills drastically. We save more than $1200 per year in just phone bills. Plus the IT support that is provided by Samit is fabulous. He is very easily approachable and will personally attend to you and suggest you the optimum solution based on your needs. The advice given by him is very fair pertaining to your business and that is the best thing I have experienced with AltaTech. Samit is very passionate about his work and once the recommended changes are implemented you can see immediate benefits in the business. Unlike other IT firms who not only quote high prices but will also try to oversell their IT products and services to us. AltaTech has a very fair pricing policy and will not over sell because they understand the need of your business. I call Samit the IT doctor.

Our company – New Zealand Home Loans Melville Branch is totally and 100% dependant on Computers for effective running of our business.. Anytime if our systems are down, we cannot see our client’s loan balances and cannot help them with any of their urgent queries. This includes major banks too. This would totally degrade our reputation in our clients eyes. After we switched over to AltaTech we have not had to look back and never had to worry about our systems again. I highly recommend AltaTech and am confident that you will not repent your decision should you decide to choose them as your IT support team.

Quick & Accurate Response
Our company has dealt with Samit and his team since early 2018. We have entrusted an important task of monitoring our Restaurant’s IT Security to them and are quite happy with the outcome. They have always been quick and accurate in their responses. I would recommend Samit and his company as a trusted IT company to any business. Unless you try them, you never know.

Kensyl Holdings Limited
As the owner of Kensyl Holdings Limited we have known Samit Desai since 2002. In June 2003 we contracted Samit to handle matters regarding IT systems, computers and associated systems for our clients while we were operating in Mangere Bridge Auchkand...

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Thank you for coming on board to help us
Dear Samit, we wish to place on record the appreciation for the work your company Altatech Limited, has done for us in the area of IT implementation and security. Due to IT Strategies suggested by your company, we have been able to achieve operational efficiency and an effective and timely client communication. Thank you for coming on board to help us.

Committed, meticulous and diligent professional
I have known Samit for more than 15 years. From the outset, he was a very good source of support and had great knowledge of computer systems. He always responds to any small or big request I had. He is great problem solver of hardware and software. He is a warm, thoughtful, dependable person, the type who always remembers to follow up after a completion of a project, no matter how busy he gets.

As a business owner myself, I am aware of the importance of commitment. Samit is a very committed, meticulous and diligent professional, when it comes to his expertise. I can recommend him for any important project.

The Disabled Citizens' Society Inc.
I have known Samit Desai since he first came to New Zealand in 2002. Shortly after that time I was appointed chairperson of The Disabled Citizens Society Incorporated who employ 70 disabled persons giving them work opportunity and social interaction with each other...

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